Privacy Policy

At MicaCity Technologies ("MicaCity", "we", "our", or "us"), protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, communicate with us, or use any of our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information including but not limited to:

Personal Information

• Name
• Email address
• Phone number
• Company name
• Job title
• Business address
• Information submitted through enquiry or contact forms

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and analytics information

Business Information

When engaging with our services, we may receive business-related information necessary for project execution, consultation, software development, or technical support.

2. How We Use Your Information

We use the information collected to:

• Respond to enquiries
• Deliver requested services
• Provide technical support
• Improve website performance
• Enhance user experience
• Communicate service updates
• Send marketing communications (only where permitted)
• Maintain security and prevent fraud
• Comply with legal obligations

3. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Understand visitor behaviour
• Analyse website traffic
• Remember user preferences

Users may disable cookies through their browser settings, although certain website features may not function properly.

4. Information Sharing

MicaCity does not sell or rent personal information.

We may share information with:

• Trusted technology partners
• Cloud infrastructure providers
• Payment or communication service providers
• Professional consultants
• Government or regulatory authorities where legally required

All third-party providers are expected to maintain appropriate confidentiality and security standards.

5. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect information from:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

• Deliver services
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. Users are encouraged to review their respective privacy policies.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Restrict processing
• Object to certain processing activities
• Withdraw consent where applicable

Requests may be submitted through our contact information below.

9. Children's Privacy

Our services are intended for businesses and professionals.

We do not knowingly collect personal information from children under the applicable legal age.

10. International Data Transfers

As part of providing global technology services, information may be processed in different countries where our partners or infrastructure providers operate. Appropriate safeguards will be implemented where required.

11. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

Any revisions will be posted on this page with an updated effective date.

12. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

MicaCity It Pvt. Ltd
Email: support@micacity.tech
Phone: 9247958719
Website: www.micacity.tech